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Returns & Exchange Policy

 

We are happy to provide our customers with excellent customer service and the highest quality products.

Damaged goods - upon receipt of your order, if a product is damaged, please contact us at [email protected] providing extensive photographic and documentary documentation and the product will be refunded immediately.

Products can be returned up to 30 days after purchase, but must be returned unopened in their original packaging and in perfect condition.

You will be refunded when the products are returned to our warehouse, the refund will be deducted from the shipping costs.

The European Distance Selling Directive governing your transactions can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm

Exchange Policy - Products can be returned up to 30 days after purchase, but must be returned unopened in their original packaging and in new condition for exchange for an alternative product. Any difference in price will be charged or refunded.